Resurg | The One Minute Manager

The One Minute manager argues that discipline is not effective when working with people who are not secure in their roles, only a positive, encouraging approach can help develop the self belief and confidence needed to perform the task to a high standard. One Minute reprimands work because they are fair. If elements one and two are in place then the staff member should not be surprised to receive a reprimand as they will know that they are not achieving the right level of performance. The discussion is fair and factual so there is little room for mis-interpretation of the reprimand and the interaction normally ends on a high note. Ten things you can learn from the One Minute Manager Managing people can be simple, dont over think it. Remember the three key elements of this management technique: Goal setting followed by regular feedback be it praise or a reprimand.
For the original version including any supplementary images or video, visit http://resurg.com.au/the-one-minute-manager/

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