The VA central office could solve this problem with more transparency and by taking a more hands-on approach with regional leaders, the report said. The report also blames the metric on wait time as beingunrealistic. A 14-day average wait time to see a doctor is unrealistic? That would only be the case in a single-payer system. The report is correct that its not an indication ofquality care, but its the only possible metric to measure access to the system in the first place.
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